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Returns & Refunds

We offer a standard 30-day return policy on all unopened or unused items. You can return items for free by mail or drop items off at various Amazon locations throughout the country. In most situations, you get a refund or exchange the product depending on why you need to return the item.

How Long Do Refunds Take?

After the carrier receives your item, it can take up to two weeks for us to receive and process your return. We typically process returns within 3-5 business days after the carrier delivers the item to our Returns Center. When we complete processing your return, we issue a refund to the selected payment method. Learn how to Track Your Return.

Refund Times

Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to the following for more details.

Credit card: Three to five business days

Amazon.com Gift Card: Two to three hours

Debit card: Up to 10 business days

Checking account: Up to 10 business days

SNAP EBT card: Up to 10 business days

Gift Card Balance: Two to three hours

Promotional Certificate: No refund issued

Shop with Reward Points: Up to five business days

Pre-paid credit card: Up to 30 days (depending on the issuer of the card)


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